Did we get it right?

We believe the best people to tell us how we are performing are those who have experienced our care and services and so we would appreciate it if you could spare a few moments to give us your views through our online questionnaire.

Click here to visit our online questionnaire

Results

View the latest results from our Impressions survey. 

Comments, complaints, compliments

Our Trust mission is to Care, Achieve and Innovate and our staff are dedicated to providing the best quality of care for our patients. If you are unhappy with any aspect of care in our hospital please contact the ward or clinic manager – ask the staff for their contact details.

Similarly our staff are always happy to receive compliments from patients and visitors. If you would like to do this you can speak to a member of staff caring for you or you can complete our on-line Impressions Survey at www.uhcw.nhs.uk. A printed copy of this questionnaire is also available.

If you would prefer to speak to someone about your care who is independent from the team treating you, please contact Patient Advice and Liaison Service (PALS). PALS is available to help you with any concerns, questions or difficulties you may have with your care or Trust services. To contact the service: Tel. 0800 028 4203 or email PALS@uhcw.nhs.uk