The Trust does not have a support group for patients but from feedback we know the value that they can bring. If you would be interested in helping to set up a patient support group for CRM patients, please contact Lisa Martin, Quality Manager on 024 7696 8864.

Patients Panel

The panel was originally set up in June 1998 as the Quality Focus Group with the aim of improving the service given to patients. This important group discusses issues relating to the quality of the service provided and is empowered to recommend action to the CRM / Trust Management. It is vital that we have patient / user views represented in this way so we can develop and enhance the quality of the care we provide in line with user views and expectations.

The panel includes one of the consultant staff, a member of the hospital trust management team, a nurse, a scientist, and Becca and Sally. In addition, there are three current patients, both male and female.

Meetings are held quarterly and minutes are taken. As a patient they are an ideal opportunity to have your say. Should you have any ideas on improving the service you want to discuss, either contact Sharon or Jane at the Support group, or put them in the suggestion box in reception or submit them online.

Volunteers are needed to represent patients and users interests on the Patient Panel.