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The National Project for Information Technology NPfIT

NHS Connecting for Health (CfH) is the Department of Health agency established to support the NHS to deliver better, safer care to patients by providing better information where & when it's needed.

The National Programme for IT (NPfIT), which is being delivered by NHS Connecting for Health, is bringing modern computer systems into the NHS to improve patient care and services. New computer systems and services will link GPs and community services to hospitals. NHS staff treating you will be able to find information - such as notes, x-rays or scans - quickly, easily and securely. Over the next ten years, NPfIT will connect over 30,000 GPs in England to almost 300 hospitals and give patients access to their personal health and care information, transforming the way the NHS works.

The key components of the National Programme at UHCW are:

• PAS (Patient Administration System)
• PACS (Picture Archiving and Communications Systems)
• Choose and Book


The Trust will be introducing a new Patient Administration System (PAS) and Maternity system on 18th June 2007. The system is based on the iSoft iPM product and is provided by CSCA through the National Programme for IT (NPfIT). It will lay the foundations for the ongoing development of the electronic National Care Record. The new system will enable the Trust to receive direct bookings via Choose and Book and all specialties are scheduled to be available via this route by December 2007.

The introduction of the new PAS marks an important step towards achieving a shared electronic patient record. This will greatly enhance the passage of clinical information and, ultimately, help to improve the patient experience.

For a list of Frequently Asked Questions about the National Care Record please click here.


Our Picture Archiving and Communications System, more commonly known as PACS, enables images such as x-rays and scans to be stored electronically and viewed on computer screens instantly across the Trust. This allows doctors and other health professionals to make faster and more accurate diagnosis which helps to improve patient care.
PACS was implemented in 2006 and the Trust is now one of the leading digital imaging sites in the UK.

For more information about PACS please visit http://www.connectingforhealth.nhs.uk/systemsandservices/pacs/whatispacs 

Choose and Book

UHCW is one of the leading Choose and Book Trusts in the UK meaning that we receive more of our referrals via Choose and Book than almost anywhere else. We are currently able to provide an ‘Indirect Booking System’ which means that we receive phone calls from patients who can then request when they would like to have an appointment. When we introduce the new Patient Administration System (PAS) we will begin to accept ‘Direct Bookings’. This will allow patients to select their preferred date and time for an appointment once they have been referred by their GP. In many respects it will be similar to using a travel agent to book a holiday at a time and place convenient to you. The current target is that all specialties within the Trust will be available through Direct Booking by December 2007.

For more information about Choose and Book please visit www.chooseandbook.nhs.uk  

For more information relating to the National Programme for Information Technology (NPfIT) please visit www.connectingforhealth.nhs.uk

NHS Care Records Service (NHS CRS)

Frequently Asked Questions for Patients

Why do we need the NHS Care Records Service? What are the benefits?
To improve the safety and quality of patient care and give patients more control. NHS staff will have fast access to reliable information about patients to help their treatment, especially in emergencies and out of hours. Patients will have access to a summary of their health records. They will also have much more control than now over who sees their records and what they see.

What types of record will I have?
There are two types of record, the Summary Care Record and detailed records.

What is the Summary Care Record?
It is a summary of your key health information that will be available to anyone treating you in the NHS across England.

What information is in the Summary Care Record?
The Summary Care Record will have your medications, any allergies and any bad reactions to medicines. With your permission, it will build over time to include your main health issues such as diabetes.

What are Detailed Records?
These are linked medical records which are held by the organisations that work together locally to provide you with care. They contain more detail than Summary Care Records and are particularly useful when your care is shared between different parts of the local NHS such as your GP surgery and hospital.

Where will the NHS Care Records be stored?
On secure NHS computers.

How will the NHS Care Records Service (NHS CRS) work?
At the moment, a lot of information is kept within one NHS organisation and not easily available anywhere else. With the new system, people who are treating you will be able to access those parts of your records that they are allowed to see whenever they need it to provide you with care. You will eventually be able to see your Summary Care Record whenever you want to. Together you will be able to make informed decisions, about your care. You can choose what information is available to those treating you.

How are my health care records used?
Like with paper records, your new electronic records will be used:

Will the NHS ask my permission to create my Summary Care Record?
You will be contacted by your GP surgery or Primary Care Trust before your Summary Care Record is created and you will have several weeks to think about your options. A leaflet will be sent to you that explains the changes that are taking place and the choices you can make. If you are happy with the changes, then you do not need to do anything and your Summary Care Record will be created. If you have concerns, then you can get more information about the changes. If after reading the information you still have concerns, then you should find out who in your GP surgery, you can speak to about this.

How long will I have from receiving the leaflet to making my choice about whether I want a Summary Care Record and what information I want to share?
You will have three choices for limiting access to your Summary Care Record.

The letter you received from your GP should mention a date, sometime after which your Summary Care Record will be created. There will be a minimum of eight weeks from when the information is sent to you before your Summary Care Record is created. You will then have a further minimum of eight weeks to ask that some, or all, of the information in your Summary Care Record is not shared.

Can I stop information being put into my record?
No. Health care professionals are required to make accurate, relevant records of the care provided. You can discuss what is recorded, where it is recorded, how it is expressed and whether it is shared but you cannot prevent a health care professional from making some record of relevant information.

Can I change information on my NHS Care Record?
You cannot change information written by others.

Can I add information to my NHS Care Records?
Not now, but in the future you will be able to add information such as your treatment preferences.

What if I spot an error in my records?
If you spot an error you should let your GP know.

What happens if I live in England and receive care in Wales or Scotland, or vice versa?
You will continue to have records in Wales and Scotland and these will not form part of your NHS Care Records. The computer systems in England, Wales, Scotland and Northern Ireland are in different stages of development. They may be linked in the future although there are currently no plans for this to happen. So, they will share information, like now, by letter, secure email, phone or fax.

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