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Accessibility statement

University Hospitals Coventry and Warwickshire NHS Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to University Hospitals Coventry and Warwickshire Trust,

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts.
  • Zoom in up to 300 per cent without the text spilling off the screen.
  • Navigate most of the website using just a keyboard.
  • Navigate most of the website using speech recognition software.
  • Listen to most of the website using a screen reader.
  • We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Our website works with the ReachDeck service (formally known as BrowseAloud) and is fully compliant with screen readers such as JAWS, NVDA and VoiceOver.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-compliance with the accessibility regulations

There are a small number of editorial and technical malformed mark-ups. For example, image alternative text not being provided. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

These are being worked through methodically, with additional editor training provided where appropriate.

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.

Content not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 25th January, 2018.

This website is tested monthly. The test is carried out by Silktide.

The approach has been to investigate a small representative selection of page types from the website using a manually run WCAG 2.1 compliant evaluation tool, and methodically resolve any issues. Issues causing the greatest impact have been prioritised.

We intend to work towards WCAG2.1 AA compliance – and where feasible AAA compliance – by incrementally resolving issues as the number of pages investigated increases.

In time, we hope to be in a position where WCAG 2.1 evaluations are regularly scheduled and include all pages.

The statement was last reviewed on 12th October, 2023.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:


Telephone: 02476 965058

We’ll consider your request and get back to you in seven days.

If you cannot view the map on our Contact Us page, please call or email us for directions.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).