Service Updates

Due to the increasing number of Coronavirus cases in the UK, University Hospitals Coventry and Warwickshire (UHCW) NHS Trust has taken a range of measures to ensure patients, visitors and staff remain safe.

Visits to patients are now suspended on all our hospital sites, with a few exceptions.

If you have an outpatient appointment scheduled, we will be contacting you to advise if you need to come in. We may need to arrange an alternative way of speaking to you, such as a telephone consultation, where possible.

Steps have also been taken to help ensure we can prioritise our sickest patients and protect staff and emergency services.

These include:

1) The Emergency Department at University Hospital Coventry will no longer treat minor injuries or illness in adults (aged 16 and over) in order to free up vital resources.

  • During this time Coventry Urgent Treatment Centre and Rugby Urgent Treatment Centre will be able to provide these essential services to the local community.
  • We are asking the public to consider if they are in need of these facilities and make an informed choice on attendance. Patients attending University Hospital, Coventry will be re-directed to either of these facilities.
  • The Rugby Urgent Treatment Centre (CV22 5PX) is available 24/7 for minor injuries and illnesses and the Coventry Urgent Treatment Centre (CV1 4FS) is available for minor illness and injuries (no x-ray facilities on site) from 8am to 10pm daily.

​​​​​​​Please note that all other emergency services at University Hospital, including the Children’s Emergency Department (ages 0 to 15), will be operating as normal.

2) Patients who have an eye emergency are also being asked not to attend hospital straight away and instead call a specialised telephone number:

  • 02476 964800 or 02476 964802 or 02476 964806 (Monday to Friday 9am to 7pm)
  • 02476 966626 (Saturday 9am to midday)

Patients will be able to speak to an expert clinician who will offer advice on the next steps to take. Anyone who needs advice out of hours should telephone NHS 111 in the first instance for guidance.

3) To help protect mums, babies, families and staff, the following restrictions have come into effect on our Maternity wards:

  • No visiting on wards with immediate effect
  • Women need to attend antenatal, postnatal and ultrasound scans alone
  • One birthing partner - as long as they do not have Coronavirus symptoms - can accompany a woman in labour once they start experiencing contractions. They are advised to bring food and drink as they will not be able to leave the ward until after the baby is born.

These changes have been implemented in line with national guidelines. 

Thank you for your support and co-operation during this time.