Please be advised that patient visiting remains suspended at both of our sites – University Hospital, Coventry and The Hospital of St Cross, Rugby.
We ask that you adhere to these guidelines and continue to ensure the safety of yourselves and your loved ones.
As of Monday 6th July one partner is able to attend week 12 and 20 maternity scans. Partners will be asked to wait in the Women and Children's entrance foyer to help maintain social distancing. They will be called when mums to be are invited in for their scan. Scan photos can only be purchased by contactless payment at present. Please be advised that partners are still unable to attend any growth scans at this moment in time. We will be keeping this position under continuous review.
Friends and family are encouraged to keep in touch with inpatient relatives, who can make free phone calls to landlines from their hospital beds (calls to mobile phones will be charged).
In addition, you can send your loved ones in hospital a message through our Thinking of You service. You can find out more about this by clicking here. And, inpatients can video call their friends and family on our free-to-use Trust iPads through our free-to-use Patient Connect service, you can find out more about this by clicking here and accessing the ‘Patient Connect: Information for patients’ (pdf).
• One visitor for each child in the Paediatric wards. • Birthing partners that are required in maternity. • Visiting on compassionate grounds (for seriously ill patients or those receiving end-of-life care).
• Your visiting session must be agreed with the ward manager or in their absence, the nurse in charge, before your arrival. • One nominated visitor is allowed to visit a patient on compassionate grounds, per day. • You may be asked to wear PPE when you arrive to visit, as deemed appropriate by UHCW staff. • You are allowed to visit patients in side rooms, escalation rooms and in bays, when it is deemed safe for you to do so by UHCW staff. • During your visit, you must remain on the ward until your departure. Please note: • If you have felt unwell or have shown symptoms of Covid-19 within the past seven to 14 days, you will not be allowed on wards and must not come to either the Coventry or Rugby site. Thank you for your ongoing support and cooperation. These measures are necessary to help us to further protect our patients, staff and visitors.
We can all play a role in reducing the spread of coronavirus and keeping our hospitals safe. If you are coming to hospital as a visitor or for planned outpatient care, it is important that you wear a face covering at all times. This is for your safety and the safety of other patients and staff.
Face coverings can be cloth and/or homemade, and advice on how to wear and make one can be found on the government website. Face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose.
We are asking that you plan in advance and bring a face covering with you whenever possible, but if you do not have one available when you come to hospital, please see a member of staff on arrival and we will provide you with one.
If you are currently shielding and have been provided with a surgical face mask for your appointments, please continue to use this. If you have not been provided with a surgical face mask, you should wear a face covering.
For some people, wearing a face covering may be difficult due to physical or mental health conditions. In these instances, other measures will be considered on a case by case basis, for example timed appointments and being seen immediately on arrival.
If you are a deaf or hearing impaired, our staff have a range of communication options to ensure that they can communicate effectively with you. This might include the use of clear masks where possible, as well as visual aids such as writing things down, speech to text apps and sign language.
All visitors will be expected to comply with existing social distancing and hand hygiene measures in addition to the face coverings while in the hospital setting.
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IMPORTANT INFORMATION ON BLOOD TESTING DUE TO COVID-19
Shielding Patients in very high risk for COVID Group
All people who have been identified as very high risk (requiring shielding) for COVID are in the process of being contacted by their clinician regarding their ongoing care. If you require a blood test whilst shielding as part of your care, appointment details including when and where your blood test will be carried out will be sent to you via a text message from SwiftQueue who manage our blood test bookings.
If you have regular blood tests and have been asked to have these, please ensure you have blood forms at home available; if you haven’t please contact your specialty to have some sent to you in advance of your blood tests.
Older People and Vulnerable Adults
People who are in the groups identified by the government as higher risk e.g are over 70 or receive a yearly flu jab, but are not in the very high risk (requiring shielding) group, can attend our normal blood test clinics. The blood test clinics and waiting areas have been adapted so that social distancing can be maintained.
Please check the locations on the map below.
Click on the map for information about phlebotomy clinics in Coventry. You can book an appointment online at the locations in red.
Please book an appointment before attending for a blood test. Click on the ‘Book Online’ button above. Booking an appointment helps patients, their carers and family members to plan their hospital visit better, helping to reduce clinic waiting times and enabling patients to be seen much more quickly.
Location: Outpatients Department, on the ground floor. Opening hours: 8am-4.45pm, Monday to Friday (excluding bank holidays).
Children under 16 years old will need to book online here.
Please book an appointment before attending for a blood test, click on the ‘Book Online’ button above. Patients from Rugby and the surrounding areas are able to access the Friends Blood Taking Unit at the Hospital of St Cross.
Referrals for blood tests can be from GP's, practice nurses or from hospital consultants. Patients are also able to leave other samples, such as urine, which have been collected at home, at the hospital's Pathology Reception.
Location: Near Brookfield House, just off North Road - map here. Opening hours: The blood taking clinic sessions for adults and children are listed below:
Monday -Friday 7am-4:45pm Appointment only
Wednesday Evening 5pm-7pm Suspended due to COVID
Saturday Morning 7am-10pm Suspended due to COVID
April 2020 NEW - This Clinic is now by appointment. Please book an appointment before attending for a blood test. Click on the ‘Book Online’ button above.
Address: Stoney Stanton Road, Coventry CV1 4FS Location: Access is via the main doors, the Phlebotomy team are in Area A. Opening hours: Monday to Friday (excluding bank holidays). 8am–4.45pm
Glucose Tolerance Test (GTT)
Specialist Tests - There are a small number of specialist tests where blood needs to be taken on a hospital site as the sample must be transferred to the laboratory rapidly for the test to be undertaken. Click here for a list of these specialist tests and to find out more.