Your appointment

Unless you have been informed otherwise and are NOT a vulnerable person as a result of medication, a chronic illness or are over 70 years of age, please attend your appointment as usual.

Please do not visit our hospitals or any healthcare setting if you are unwell, especially if you have symptoms of coronavirus (Covid-19).  For information on the main symptoms of coronavirus, click here.

If you ARE considered to be vulnerable person please consider postponing any non-urgent appointments with us.

The full list of vulnerable people identified can be found here

Outpatient Appointment

Where possible, we are offering appointments by telephone or video consultation with clinical staff, unless we need to see you in person.

If you are asked to attend the hospital, we will speak to you ahead of your appointment. 

Coming into hospital for a planned procedure

If you need to come to one of our hospitals for a procedure or surgery, we have made some changes to our sites to reduce the risks of infection, so if you have visited before you might find things are different.

For patients undergoing planned care, we have introduced Ultra Green, Green and Amber pathways, and your doctor will decide which category you fall into depending on your surgery / procedure. We will contact you ahead of your admission to advise you of what you need to do before you come to the hospital. We will also be asking you some questions to ensure that we don’t need to take extra precautions with your care.

Please click here for updated guidance.

If you have any further concerns, please call the number on your appointment letter or speak to the department directly.

Please find some answers to common questions we have received during the Coronavirus pandemic in our FAQs pdf.