The Mall area on the ground floor of the hospital is where you will find the majority of shops, cafes and restaurants. Other locations are listed below:
Shops WH Smith, which sells newspapers and books as well as snacks and personal care products.
M&S Food, which sells food as well as greeting cards, some gifts and hot drinks.
The Stock Shop, which sells clothes and gifts.
Cafés and Restaurants Restaurant on the Mall open from 7am-8pm serving a delicious range of food from breakfast, through lunch to dinner
Union House Coffee Company serving Starbucks Coffee Monday to Friday 6.30am-9pm, Saturday and Sunday 10am-5pm
Cafés and Restaurants
Café Qualita - selling Costa Coffee (Outpatients Department) Opening Times: Monday-Thursday 7.30am-5pm and Friday 7.30am-3pm.
Shops
WH Smith sells newspapers and books as well as snacks and personal care products.
Café Qualita Offering a selection of hot and cold food and drinks including Costa Coffee. Opening times: Monday-Friday 7.30am–5.30pm; Saturday and Sunday 8am–3pm.
Pharmacy The pharmacy is on the ground floor of the hospital, just past the main entrance and is on the left. Opening Times: Monday-Friday from 9am-5.30pm
Banking There is a cash point in Main Reception, University Hospital and also WH Smith on the ground floor just inside the main entrance to the hospital.
General Office The General Office provides the following key services to patients and visitors:
The General office is on the ground floor in the main entrance, on the right just before the shops. Opening Hours: Monday-Thursday 9.30am-4.30pm Friday 9.30am-4pm Telephone: 024 7696 6040
Accommodation for relatives Our accommodation office can provide your relatives with a list of accommodation throughout the city.
Public Telephones Pay phones are operated by Hospedia. They can be found in most wards and departments and in the main entrance, past main reception on the right before the lifts.
Mobile Phones If you would like to speak to your family and friends or would like them to contact you please make use of the bedside phone available. Mobile phones should not be used in ward areas of the Trust. However they can be used in public corridors.
Bedside televisions, radios and telephones Telephones and televisions with headsets have been installed by bedsides throughout the hospitals.
Through the bedside system, you have access to television channels, and a selection of radio channels including our own hospital radio station.
You can make and receive phone calls, and family and friends can also leave you messages.
The system is operated using a payment card, which can be purchased at pay stations located throughout the hospitals as well as by pressing the green button on the system itself.
Once you are registered, family and friends can call you at the bedside. Children aged 16 and under do not pay for access to television.
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