The Mall area on the ground floor of the hospital is where you will find the majority of shops, cafes and restaurants. Other locations are listed below:
At the Hospital of St Cross, there is Poplar Place restaurant on the 1st floor of Rainsbrook Wing, and a Tea Bar run by the Friends of St Cross on the other side of the hospital in the Outpatients Department.
Shops WH Smith, which sells newspapers and books as well as snacks and personal care products.
M&S Food, which sells food as well as greeting cards, some gifts and hot drinks.
The Stock Shop, which sells clothes and gifts.
Cafés and Restaurants Restaurant on the Mall open from 7am-8pm serving a delicious range of food from breakfast, through lunch to dinner
Union House Coffee Company serving Starbucks Coffee Monday to Friday 6.30am-9pm, Saturday and Sunday 10am-5pm
Cafés and Restaurants
Café Qualita - selling Costa Coffee (Outpatients Department) Opening Times: Monday-Thursday 7.30am-5pm and Friday 7.30am-3pm.
Shops
WH Smith sells newspapers and books as well as snacks and personal care products.
Café Qualita Offering a selection of hot and cold food and drinks including Costa Coffee. Opening times: Monday-Friday 7.30am–5.30pm; Saturday and Sunday 8am–3pm.
Pharmacy The pharmacy is on the ground floor of the hospital, just past the main entrance and is on the left. Opening Times: Monday-Friday from 9am-5.30pm
Banking There is a cash point in Main Reception, University Hospital and also WH Smith on the ground floor just inside the main entrance to the hospital.
General Office The General Office provides the following key services to patients and visitors:
The General office is on the ground floor in the main entrance, on the right just before the shops. Opening Hours: Monday-Thursday 9.30am-4.30pm Friday 9.30am-4pm Telephone: 024 7696 6040
Accommodation for relatives Our accommodation office can provide your relatives with a list of accommodation throughout the city.
Mobile Phones If you would like to speak to your family and friends or would like them to contact you please make use of the bedside phone available. Mobile phones should not be used in ward areas of the Trust. However they can be used in public corridors.
Bedside televisions, radios and telephones Telephones and televisions with headsets have been installed by bedsides throughout the hospitals.
Through the bedside system, you have access to television channels, and a selection of radio channels including our own hospital radio station.
You can make and receive phone calls, and family and friends can also leave you messages.
The system is operated using a payment card, which can be purchased at pay stations located throughout the hospitals as well as by pressing the green button on the system itself.
Once you are registered, family and friends can call you at the bedside. Children aged 16 and under do not pay for access to television.
University Hospital Coventry- Cash Machines- There are three cash machines in the following locations: inside WH Smith, One in the main foyer, and in the Women’s & Children’s entrance.
Hospital of St Cross - There are currently no cash machines at the Hospital of St Cross.
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There are over 30 blood test service locations in and around Coventry. Most clinics have appointments to book in advance online. Click on the map for details of the clinic most convenient for you.
Click on the map for information about phlebotomy clinics in Coventry. You can book an appointment online at the locations in red.
You can also download a leaflet at this link.
We strongly advise all patients use our new online appointment system before attending for a blood test to avoid any disappointment. The new service helps patients, their carers and family members to plan their hospital visit better, helping to reduce clinic waiting times and enabling patients to be seen much more quickly.
Walk-in appointments remain available dependent on availability, however you may have to wait for the next available appointment time. Please note that walk-in patients will be given an approximate time slot and this may vary.
Location: Outpatients Department, on the ground floor. Opening hours: 8am-4.45pm, Monday to Friday (excluding bank holidays).
Based on demand we are only able to see a set amount of patients per day so, once we have filled all allocated slots we can no longer accept walk-ins. This may mean you will need to revisit the site to have your blood test on another occasion or book online for another site.
Patients from Rugby and the surrounding areas are able to access the Friends Blood Taking Unit at the Hospital of St Cross.
Referrals for blood tests can be from GP's, practice nurses or from hospital consultants. Patients are also able to leave other samples, such as urine, which have been collected at home, at the hospital's Pathology Reception.
Location: Near Brookfield House, just off North Road - map here. Opening hours: The blood taking clinic sessions for adults and children are listed below:
Monday -Friday 7am-8am Appointment only
Monday – Friday 8am-4.45pm *Appointments and walk-in available
Wednesday Evening 5pm-7pm Appointment only
Saturday Morning 7am-10pm Appointments only
* While we offer a walk in service, we highly recommend booking an appointment to save patients from waiting. If all walk in slots are filled, we may need to ask patients to attend again on another day, or to book online for another site.
Children under 16 years old will need to book online here.
Address: Stoney Stanton Road, Coventry CV1 4FS Location: Access is via the main doors, the Phlebotomy team are in Area A. Opening hours: Monday to Friday (excluding bank holidays). 8am–4.45pm - Based on demand we are only able to see a set amount of patients per day so, once we have filled all allocated slots we can no longer accept walk-ins. This may mean you will need to revisit the site to have your blood test on another occasion or book online for another site.
Glucose Tolerance Test (GTT)
Specialist Tests - There are a small number of specialist tests where blood needs to be taken on a hospital site as the sample must be transferred to the laboratory rapidly for the test to be undertaken. Click here for a list of these specialist tests and to find out more.