The Trust aims to be open and honest about how it performs. Below is a selection of Key Performance Indicators with the latest available data:
A&E 4 Hour Wait Target
Section Title
Web Indicator Name
Month of Achievement
Achievement
Target
Met Or Failed
Emergency Care 4 Hour Wait
May 2021
81.1%
95%
Failed
June 2021
78.4%
This indicator reports the percentage of patients first seen within two weeks of an urgent GP / GDP referral for suspected cancer. The organisation's performance is measured against a national target of 93%. This indicator is reported 1 month in arrears.This indicator reports the percentage of A&E attendances where the patient spends four hours or less in A&E from arrival to transfer, admission or discharge. This is a measure against the national waiting time standard, for which the target is 95%.
Cancer
Cancer 2 Week Wait GP Referral to OP Appointment (1 month in arrears)
April 2021
89.15%
93%
86.92%
Cancer 31 Day Diagnosis to Treatment (1 month in arrears)
98.34%
96%
Achieved
99.00%
Cancer 62 Day Standard plus 31 Day Rare Cancers (1 month in arrears)
78.26%
85%
86.23%
Cancer: 2 Week cancer wait (GP Referral to out-patient appointment)
Cancer: 31 day diagnosis to treatment cancer target
This indicator reports the percentage of patients receiving their first definitive treatment within one month of a cancer diagnosis. The organisation's performance is measured against a national target of 96%. This indicator is reported 1 month in arrears.
Cancer: 62 days urgent referral to treatment cancer target
This indicator reports the percentage of patients receiving their first definitive treatment for cancer within 62-days of an urgent GP referral for suspected cancer. The organisation's performance is measured against a national target of 85%. This indicator is reported 1 month in arrears.
Infection
Healthcare associated incidents of Clostridioides difficile - Cumulative
14
10
19
15
MRSA Bacteremia - Trust Acquired - Cumulative
1
0
2
Pressure Ulcers Category 3 - Trust Associated (1 month in arrears)
Pressure Ulcers Category 4 - Trust Associated (1 month in arrears)
Pressure Ulcers Unstageable Category - Trust Associated (1 month in arrears)
3
This indicator reports the number of incidences of Clostridium difficile in a calendar month as a cumulative figure per annum. The reporting of Clostridium Difficile rates is set by the SHA (as set out in Section B Part 8.5). By achieving our target, the organisation can demonstrate its standard of practice in relation to Control of Infection, links to quality of patient care and to managing its reputation as a healthcare provider. This can also affect the organisation's registration with the Care Quality Commission.Infection: Clostridium Difficile (Trust acquired)
Infection: MRSA Incidence
This indicator reports the total number of new MRSA Bacteraemia in a calendar month cumulatively per annum. The organisation has a target of 0 new incidences per annum. By achieving this target, the organisation can demonstrate the standard of practice in relation to Control of Infection, links to quality of patient care and to managing its reputation as a healthcare provider. Non-achievement can also affect registration with the Care Quality Commission.
Pressure Ulcers Grade 3 & 4
This indicator reports the number of incidences of grade 3 and 4 avoidable pressure ulcers acquired by in patients in the care of the organisation in the calendar month. Monitoring this will encourage best practice in prevention and management for all patients at risk of developing pressure ulcers.
Mortality
HSMR - Basket of 56 Diagnosis Groups (3 months in arrears)
February 2021
107.00
Relative Risk
Within Expected
SHMI - Quarterly (6 months in arrears)
November 2020
1.10
December 2020
Mortality: HMSR (Basket of 56 diagnosis Groups)
HMSR stands for Hospital Standardised Mortality Ratio. This indicator reports the comparison of the number of expected deaths (denoted by 100) with the number of actual deaths. This indicator reports the comparison of the number of expected deaths with the number of actual deaths. The data are based on the diagnoses that lead to 80 per cent of all deaths and are adjusted for factors statistically associated with hospital death rates. The trust has a target of 100 or below. This indicator is reported three months in arrears.
Mortality: SHMI
SHMI stands for Summary Hospital-Level Mortality Indicator. The indicator reports how many deaths would be expected to occur if the organisation were like the national average at that point in time (denoted by 100). This indicator reports how many deaths would be expected to occur if the organisation were like the national average at that point in time. The SHMI model takes into account a number of factors such as differences in age, sex, diagnosis, type of admission and other diseases (co-morbidity). The organisation has a target of 100 or below. This indicator is reported quarterly, six months in arrears.
Waiting times
Waiting Times
Waiting Times: Percentage of Patients Currently Waiting Less than 18 Weeks to Start Treatment (1 month in arrears)
54.2%
92%
56.7%
Waiting times: Percentage of incomplete patients seen within 18 weeks.
This indicator reports the percentage of patients on incomplete pathways within 18 weeks against the total number of patients on an incomplete pathway as at the end of a calendar month. The organisation's performance is measured against a target of 92%.
Staffing levels
From April 2020 to July 2020 no staffing information is available due to changes for the COVID-19 pandemic.
Staffing levels July 2020
Staffing levels August 2020
Staffing levels September 2020
Staffing levels October 2020
Staffing levels November 2020
Staffing levels December 2020
Staffing levels January 2021
Staffing levels February 2021
Staffing levels March 2021
Staffing levels April 2021
Staffing levels May 2021
Staffing levels June 2021
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IMPORTANT INFORMATION ON BLOOD TESTING DUE TO COVID-19
If you are experiencing symptoms associated with COVID-19, e.g. fever, loss of taste or continuous new cough, please DO NOT attend for a blood test.
Click on the map for information about phlebotomy clinics in Coventry. You can book an appointment online at the locations in red.
Please book an appointment before attending for a blood test. Click on the ‘Book Online’ button above. Booking an appointment helps patients, their carers and family members to plan their hospital visit better, helping to reduce clinic waiting times and enabling patients to be seen much more quickly.
Location: Outpatients Department, on the ground floor. Opening hours: 8am-4.45pm, Monday to Friday (excluding bank holidays).
Children under 16 years old will need to book online here.
Please book an appointment before attending for a blood test, click on the ‘Book Online’ button above. Patients from Rugby and the surrounding areas are able to access the Friends Blood Taking Unit at the Hospital of St Cross.
Referrals for blood tests can be from GP's, practice nurses or from hospital consultants. Patients are also able to leave other samples, such as urine, which have been collected at home, at the hospital's Pathology Reception.
Location: Near Brookfield House, just off North Road - map here. Opening hours: The blood taking clinic sessions for adults and children are listed below:
Monday -Friday 7am-4:45pm Appointment only
Wednesday Evening 5pm-7pm Suspended due to COVID
Saturday Morning 7am-10pm Suspended due to COVID
April 2020 NEW - This Clinic is now by appointment. Please book an appointment before attending for a blood test. Click on the ‘Book Online’ button above.
Address: Stoney Stanton Road, Coventry CV1 4FS Location: Access is via the main doors, the Phlebotomy team are in Area A. Opening hours: Monday to Friday (excluding bank holidays). 8am–4.45pm
Glucose Tolerance Test (GTT)
Specialist Tests - There are a small number of specialist tests where blood needs to be taken on a hospital site as the sample must be transferred to the laboratory rapidly for the test to be undertaken. Click here for a list of these specialist tests and to find out more.