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Making Referrals

GP Liaison Service – UHCW

The GP Liaison service at UHCW, consists of both medical and surgical liaison nurses who act as a single point of access to our primary care partners to ensure a safe and pro-active referral route for patients that require hospital assessment.

GP Liaison Medicine: Paula Dodgson and Daljeet Nahar

GP Liaison Surgery: Aimee Erinkitola

Benefits of the service include:

  • A dedicated single point of contact for GP emergency referrals
  • An improved direct phone line for communicating patient details
  • Email referral facility
  • Time saving in establishing contact with the on-call doctor
  • Redirection to appropriate specialist services and fast-track clinics

Admission to the hospital’s Emergency Department/Medical Assessment Unit (MAU)/Surgical Assessment Unit (SAU) may not always be the most direct route for patients to receive the care they need. The hospital is continually striving to improve access to its services and has created some fast-track clinics to enable patients to be seen as soon as possible by the most relevant specialty.

The GP Liaison Nurse can advise on and facilitate admission to the most appropriate specialist service according to individual patient needs.

The GP Liaison service aims to reduce inappropriate emergency admissions and ensures that GPs have access to specialist services and fast track clinics, in addition to the hospital’s Emergency Department/MAU/SAU.

Please be aware that these areas are referral routes only and patients cannot be sent in without this.

The GP Liaison Service runs 07.30-18.00 (Medicine) and 10.00-18.00 (Surgery)

 

Medicine

Surgery

Telephone

02476 966223

02476 965762

Bleep

1424

5910

Jabba Phone

40138

41390

Email

gpliaison@uhcw.nhs.uk

gpliaisonsurgery@uhcw.nhs.uk

 

Top tips to follow when using the GP Liaison Service

There are alternative pathways and clinics within the Trust and the community to send your patients to other than the emergency areas within the hospital.

Please use the GP Liaison Service as designed, there is no need to call the speciality on call once you have spoken to the GP Liaison Nurse. This service also offers advice and signposting to the most appropriate services to meet the needs of the patient.

All contact details are not for use by patients.