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Advice for patients during bank holiday weekend

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust is preparing for a busy bank holiday weekend. To help the NHS cope with the anticipated demand, we are urging patients to use services wisely.


By using the right service, members of the public can ensure that care is available to those who need it most. Patients are advised to first contact 111 online for non-life-threatening health needs, and to only use 999 for life-threatening emergencies.


Professor Kiran Patel, Chief Medical Officer at UHCW NHS Trust, said: “All bank holidays are normally a busy time for health and care services.


“You can call 111 or visit 111 online, which is a free NHS Service which can quickly direct you to the right health service, including out of hours GP appointments. Pharmacists can also help with a range of common conditions and minor injuries.


“Please help reduce pressures on services by only using 999 and A&E for genuine life-threatening emergencies and using NHS 111 online or by phone for other care needs or if you’re unsure about whether you should go to hospital.”


NHS 111 is available 24 hours a day, 365 days a year online at or by calling 111 for any urgent but not life-threatening medical needs. Trained advisers can direct you to the best possible care for your needs.


You can also find a list of pharmacy opening hours for the bank holiday weekend  by clicking here.

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