Changes to Blue Badge registration process and new parking payment app to come into effect from the start of April 2025

In response to feedback from Blue Badge holders attending University Hospitals Coventry and Warwickshire (UHCW) NHS Trust, we are improving the way that patients and visitors can register their blue badges to park for free at our hospital sites.

This will remove the need for Blue Badge holders to queue at the Security Offices at University Hospital, Coventry and the Hospital of St. Cross, Rugby to register their badge number to obtain free parking, sometimes leading to delays and repeat visits.

From the start of April, visitors to UHCW sites will need to register their Blue Badge ahead of their visit. This can be done by calling 01493 738281 (manned by a person and normal call charges) and registering with the details on your badge.

If you aren’t able to register your details before visiting, for example, if your visit isn’t planned - you can do this when you arrive. There is also an option to register via Whatsapp, information on how to register using these methods will be included on new signage.

Please note that this change is only applicable for visitors registering their Blue Badge for the first time, if you have previously registered at the security office – this will carry over and you do not need to register again.

There will also be a new payment app for car park charges called ‘Evology’ coming into effect, Evology Parking can be downloaded onto your smartphone via the Apple app store or Google Play Store depending on your device.

The location number for the car parks sites will not change, and the app will remember the location if you are regular visitor to our sites.

Signage across our car parks will be updated on Monday March 31^st to inform users of the new app and how to download it so you can pay for parking online, without the need to visit a payment machine.

You can pay for parking up to 24 hours after leaving our hospital sites (within a 24 hour period of your arrival time), so you can download/use the app at a time/location to suit you.

Payment machines will remain on our sites for those wanting to pay in person and all visitors have a choice of paying by cash or bank card.

For a list of Frequently Asked Questions (FAQs), please click here.