Hospital workers recognised for outstanding service and care

A nurse who cares for couples who experience miscarriages and health problems in early pregnancy is just one of the individuals and teams to be recognised at University Hospitals Coventry and Warwickshire (UHCW) NHS Trust’s annual awards ceremony.

Mandi Kirkman won the Compassion in Care Award at UHCW NHS Trust’s ninth annual Outstanding Service and Care Awards, or OSCAs, on Friday, September 9, 2016.

Mandi, who works as a Clinical Nurse Specialist in the Early Pregnancy Unit at University Hospital in Coventry, was nominated by two colleagues, including one who she had cared for as a patient.

Mandi said:
“I was so surprised and honoured to even be shortlisted for this award, and I can’t believe I won, especially with the wonderful things the other nominees have done.

“Pregnancy is supposed to be one of the most exciting experiences for any couple, but for many people it doesn’t go smoothly. I just try to do anything I can to make things easier for them.”

Compassion was a common theme at the event, as the Trust’s Mortuary Team were also recognised by scooping the big prize of the night – the Chief Executive Officer’s Award – for the care and respect that they showed to grieving families.

The ceremony hosted by BBC presenter Lorna Bailey was attended by over 200 doctors, nurses, healthcare assistants, phlebotomists and behind the scenes staff.

Nominations for the awards were open to staff and patients who put forward their hospital heroes for award categories including Going the Extra Mile for Patients Award and Behind the Scenes Individual or Team award of the Year award.

This year, UHCW NHS Trust, which runs both University Hospital in Coventry and the Hospital of St Cross in Rugby, received a record-breaking 460 nominations for the awards.

Chief Executive Officer, Professor Andy Hardy said:
“I’m so proud of our staff and it’s wonderful to have the opportunity to recognise the amazing work they do day in, day out. We received some incredible nominations this year, and all of our shortlisted nominees would have been worthy winners.

“I’m so grateful to everyone who nominated our staff for these awards, as well as for the sponsorship that enables the event to happen".


The winners of the 2016 OSCAs were:

  • Going the Extra Mile for Patients: Dr Asad Ali, Consultant Respiratory Physician
  • Working in Partnership with ISS: Emma Fancott and the Communications Team
  • Behind the Scenes: Sterile Services
  • University Hospitals Coventry and Warwickshire Charity Supporter of the Year: Jayne Rice
  • Outstanding Contribution to the Education of Warwick Medical Students (sponsored by Warwick Medical School): Dr Jacqueline Woodman, Consultant in Obstetrics and Gynaecology
  • Compassion in Care (sponsored by Coventry University): Amanda Kirkman, Clinical Nurse Specialist in Early Pregnancy
  • Volunteer of the Year: The Friends of St Cross
  • Innovation or Service Development: ICT System Development Team
  • Project Co. Award for the most helpful member of staff working for ISS, GE or Vinci: Michael Huffernan, ISS Security Supervisor
  • Leader of the Year: Lisa Pratley (née Maycock), Modern Matron for Maternity
  • Chief Executive Officer’s Award: The Mortuary Team