Patients invited to have their say at new University Hospital Involvement Hub

A new Involvement Hub has now opened in the main entrance of the University Hospital in Coventry.


The Hub provides opportunities for interactive involvement through new feedback kiosks.  The Hub location will also be used for a range of engagement sessions on topics such as diabetes and dementia, along with demonstrations on new equipment and opportunities to input into service improvements.


Patients and relatives are invited to come along and get involved using our new feedback kiosks and share their experience of using our services.


The Hub was officially opened on 12 March by Professor Andrew Hardy, Chief Executive Officer at University Hospitals Coventry and Warwickshire (UHCW) NHS Trust.


Professor Meghana Pandit, Chief Medical Officer and Deputy CEO, said: “The Hub offers a fantastic opportunity for patients and carers to provide feedback on our services.  It’s essential that we create new and innovate ways to listen to the views of our patients so we can ensure our services are responsive to their needs.”


There are lots of ways that patients can share their feedback with the Trust.


As well as using the new feedback kiosks in the Main Reception, patients can share their views by speaking to volunteers or completing hard copy forms while they’re inpatients, or by completing digital surveys by text message or on the Trust website.


You can also download the first edition of our 'We Care' newsletter at this link.