2 November 2021
As our Emergency and Children’s Emergency Departments at University Hospital in Coventry continue to see a high volume of patients, we're asking members of our local communities to ensure they are accessing the right healthcare services before attending hospital.
Please consider using other services such as Pharmacies, GP surgeries, Rugby Urgent Treatment Centre (for those aged five and above), Coventry NHS Healthcare and Walk-in Centre and NHS 111 instead of visiting A&E.
This will help us to ensure that care continues to be prioritised for those most in need.
We recommend the following for situations which are not an emergency or life threatening.
Self-care: Best for minor illnesses such as colds, coughs, sore throat, small cuts or grazes, by resting at home and using over-the-counter medicines.
Pharmacists: Best for advice and treating illnesses like diarrhoea, earache, painful cough, sticky eye, teething and rashes.
NHS 111: Calling NHS 111 or using 111.nhs.uk is best if you are feeling unwell, or if you need health advice and guidance in a non-life-threatening emergency.
GP services: For symptoms that don’t go away, such as ear pain, back pain or stomach pain.
Minor Injuries Unit, Walk-in Centre and Rugby Urgent Treatment Centre: When it’s urgent but not life threatening, such as sprains, fractures, minor burns or skin infection.
A&E or 999: Only in an emergency, such as loss of consciousness, severe breathing difficulties, heavy bleeding.
Thank you for your support and co-operation.
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IMPORTANT INFORMATION ON BLOOD TESTING DUE TO COVID-19
If you are experiencing symptoms associated with COVID-19, e.g. fever, loss of taste or continuous new cough, please DO NOT attend for a blood test.
Click on the map for information about phlebotomy clinics in Coventry. You can book an appointment online at the locations in red.
Please book an appointment before attending for a blood test. Click on the ‘Book Online’ button above. Booking an appointment helps patients, their carers and family members to plan their hospital visit better, helping to reduce clinic waiting times and enabling patients to be seen much more quickly.
Location: Outpatients Department, on the ground floor. Opening hours: 8am-4.45pm, Monday to Friday (excluding bank holidays).
Children under 16 years old will need to book online here.
Please book an appointment before attending for a blood test, click on the ‘Book Online’ button above. Patients from Rugby and the surrounding areas are able to access the Friends Blood Taking Unit at the Hospital of St Cross.
Referrals for blood tests can be from GP's, practice nurses or from hospital consultants. Patients are also able to leave other samples, such as urine, which have been collected at home, at the hospital's Pathology Reception.
Location: Near Brookfield House, just off North Road - map here. Opening hours: The blood taking clinic sessions for adults and children are listed below:
Monday -Friday 7am-4:45pm Appointment only
Wednesday Evening 5pm-7pm Suspended due to COVID
Saturday Morning 7am-10pm Suspended due to COVID
April 2020 NEW - This Clinic is now by appointment. Please book an appointment before attending for a blood test. Click on the ‘Book Online’ button above.
Address: Stoney Stanton Road, Coventry CV1 4FS Location: Access is via the main doors, the Phlebotomy team are in Area A. Opening hours: Monday to Friday (excluding bank holidays). 8am–4.45pm
Glucose Tolerance Test (GTT)
Specialist Tests - There are a small number of specialist tests where blood needs to be taken on a hospital site as the sample must be transferred to the laboratory rapidly for the test to be undertaken. Click here for a list of these specialist tests and to find out more.