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Trust asks patients to complete short survey as part of work to monitor waiting lists

As part of the Trust’s ongoing efforts to reduce waiting lists, patients at University Hospital, Coventry and the Hospital of St Cross in Rugby are being contacted via SMS text message.

By completing this important survey, you will help us to ensure that our waiting lists are up to date so we can effectively prioritise your care and our resources.

Patients who have been waiting for 18 weeks or longer are being contacted via SMS and will receive a unique four-digit pin and a link to a secure portal. After clicking the link, you will be prompted to enter your pin and date of birth to log in before being asked to complete a short survey.

Texts have begun being sent out today to Gynaecology patients. Patients in the following specialities should be contacted between Monday 2nd June and Monday 9th June:

  • Bariatric Surgery Service
  • Breast Surgery Service
  • Cardiac Rehabilitation Service
  • Cardiac Surgery Service
  • Cardiology Service
  • Cardiothoracic Surgery Service
  • Chemical Pathology Service
  • Clinical Neurophysiology Service
  • Clinical Pharmacology Service
  • Colorectal Surgery Service
  • Diabetes Service
  • Ear Nose and Throat Service
  • Endocrinology Service
  • Gastroenterology Service
  • General Surgery Service
  • Gynaecology Service
  • Hepatobiliary and Pancreatic Surgery Service
  • Hepatology Service
  • Infectious Diseases Service
  • Interventional Radiology Service
  • Maxillofacial Surgery Service
  • Medical Oncology Service
  • Neurology Service
  • Neurosurgical Service
  • Nuclear Medicine Service
  • Ophthalmology Service
  • Optometry Service
  • Oral and Maxillofacial Surgery Service
  • Oral Surgery Service
  • Paediatric Ophthalmology Service
  • Pain Management Service
  • Plastic Surgery Service
  • Renal Medicine Service
  • Respiratory Medicine Service
  • Respiratory Physiology Service
  • Rheumatology Service
  • Spinal Surgery Service
  • Thoracic Surgery Service
  • Trauma and Orthopaedics Service
  • Upper Gastrointestinal Surgery Service
  • Urology Service
  • Vascular Physiology Service
  • Vascular Surgery Service

If you hear from the Trust, please respond as soon as you are able within 30 days.

Answers to some frequently asked questions (FAQs) can be found here.


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