Trust introduces new security measures to protect patients, visitors and staff

University Hospitals Coventry and Warwickshire NHS Trust (UHCW)’s Security team are now introducing body-worn CCTV to help protect patients, visitors and staff.

Since March 1, 2016, security officers, employed by UHCW NHS Trust, have been wearing mini security cameras on their uniform which can be turned on if a situation escalates.

After a verbal warning, the officers will be able to record conversations that may lead to visitors being evicted from the site, and these recordings can be used as evidence should anything go to court.

The staff have been trained in using the equipment and in the laws surrounding evicting troublemakers from the site.

Trust Security Manager, Barry Newell, said: “The vast majority of patients and their relatives appreciate the care that our staff provide. Unfortunately, occasionally a small minority do show violence or aggression, and these measures will assist our Security teams in helping the police investigate any incidents of criminal behaviour.

“We’d like to reassure members of the public that Security are only called in extreme circumstances, and that these cameras will not be activated unless absolutely necessary.”

Security Officers have also been trained in how to eject nuisance visitors using the Criminal Justice and Immigration Act 2008 (CJIA) sections 119/120 which will allow them to safely remove people from the site who are deemed to be acting inappropriately.
 


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