UHCW shortlisted for two Patient Safety Awards

The Critical Care and Patient Safety teams at University Hospitals Coventry and Warwickshire NHS Trust (UHCW) have being recognised for raising standards in patient safety after reaching the finals for two national awards.

Judges of the prestigious HSJ Patient Safety Awards, run by the trade magazine Health Service Journal, have shortlisted UHCW in the Patient Safety in Critical Care and Trauma Patients category and in the Changing Culture category.

Professor Meghana Pandit, Chief Medical Officer and Deputy Chief Executive Officer at University Hospitals Coventry and Warwickshire NHS Trust, said: “I am extremely proud of the Critical Care and Patient Safety teams. These award nominations are well deserved and recognise the hard work and commitment they have all given to achieve truly impressive results.

“As one of the largest acute teaching trusts in the UK we put a great deal of focus on learning and development to enable us to continually improve the care we provide our patients. The teams’ efforts are a great reminder of the positive impact we can have when we work together to care, achieve and innovate. I wish the team the best of luck for the award finals in July.”

As part of the Trust’s partnership with the Virginia Mason Institute, known for helping health care organisations around the world create and sustain a culture of continuous improvement, a Rapid Process Improvement Workshop (RPIW) was set up to review working practices around patient safety incidents reporting.

In 2016, the members of RPIW at UHCW worked with the Trust’s Patient Safety Officers and the General Critical Care staff on a project to improve the reporting of incidents that could affect patient safety. These could be incidents such as ill-fitting oxygen tubes or a missing piece of equipment.

The working group set about redesigning the reporting process with input from everyone in the team to make it easier and quicker to report incidents.

The results went beyond initial aspirations with the time needed to complete the new reporting form reduced from nine to only three minutes, and the time between reporting an incident and investigating reduced by a massive 99 per cent.

In addition, staff are now much more aware of incidents that could pose a safety issue to patients and are able to take immediate action to prevent them suffering any potential harm.

Isatu Kargbo, Critical Care Modern Matron at University Hospitals Coventry and Warwickshire NHS Trust, said: “The project has been enormously rewarding in General Critical Care with the whole team working together to make the care we provide to patients very safe. To have our work acknowledged by such a well-respected awards programme is an extra bonus, and we’re all delighted.”

Emma Watson, Patient Safety Manager at University Hospitals Coventry and Warwickshire NHS Trust, added: “Clinical care is continually evolving so it is important that we also regularly review our processes to ensure that we are efficient, effective and safe. Being recognised by the HSJ Awards will help us raise awareness of our findings and share best practice with other Trusts, so more patients can benefit.”

The full shortlist is available here: https://awards.patientsafetycongress.co.uk/2017-shortlist

The winners will be announced at an awards ceremony in Manchester on Tuesday, July 4, 2017.