University Hospital clinics return to normal

Clinics have restarted at University Hospital following an exceptionally busy two days.

On Wednesday the Trust asked the public to consider alternatives to the Emergency Department due to patients experiencing unprecedented waits.

The hard work of doctors, nurses and other clinical staff in the hospital, and staff working in the community, has ensured that a number of improvements have already been made.

This has meant that since Thursday afternoon it has been possible for clinics and planned operations to return to normal.

Chief Executive Officer, Andy Hardy, said: “I would like to thank our staff and community for working together this week in what was an incredibly difficult situation. I would also like to apologise to any patients who have been affected, and reassure people with appointments that they should continue to attend these as normal.

“Although we are in a better position, we are still experiencing exceptional pressures and would urge people to continue to consider using GPs, pharmacists, walk in centres of NHS 111 before coming to the Emergency Department.”

The public are still being asked to consider alternatives rather than attending the Emergency Department.

If people do need medical help fast but it’s not life threatening or they’re not sure where to go, they should consider accessing GPs, pharmacists, the Walk-in centre or calling 111. The local 111 service will assess and direct you to the best-placed service in your area. NHS 111 is available 24 hours a day, 365 days a year and calls are free from landlines and mobile phones.

If patients are unsure of what services are in their local area, they can search on