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CNO Bulletin July 2023





As CNO for UHCW I was delighted to host a celebration pre-conference day with the DAISY Foundation and NAME UK ahead of the full conference “Why Nurses and Midwives Stay” with local, national and international delegates.

We welcomed founders of the DAISY Foundation, Mark and Bonnie Barnes, who created the DAISY Award in memory of their son Patrick for the kindness, care and compassion that nurses gave to them and to Patrick, throughout his illness (ITP) and at the end of his life.

We welcomed international colleagues from the UK, USA and from across Europe and showcased our fabulous nurses and midwives and shared stories and personal experiences of the caring, compassion and joy in what we do.

During the celebrations, Mark and Bonnie presented our second DAISY Leader Award to Lisa Armour, and DAISY Award to Mary Healey.  How fabulous to receive a DAISY Award from the Barnes family themselves.

Events continued into the day, with a conference opening event at Coventry Cathedral that included a parade of nurses from Florence Nightingale to modern day – all types of uniform on parade with the Katie Perry track ‘Roar’ played as they walked on. A number of internationally educated staff wearing traditional dress also adorned the parade, representing a wide diversity of history and cultures. How fitting for our great profession.

A lamp was passed nurse to midwife to nurse, across the generations and left firmly in the grip of the nurse today!

The “Why Nurses and Midwives Stay” conference was held at Coventry University Campus which over 180 delegates worldwide in attendance.

The focus of this bulletin is to share the many experience and presentations of the conference and most of all, this is a celebration of fantastic nurses and midwives, from across the globe, coming together to connect with one another and I hope you enjoy it!


Reflections from our Speakers


Subie Wurie

The whole atmosphere was overwhelming positive and inspirational for everyone.

I witnessed firsthand the impact that a few words of appreciation can have on the morale and motivation of the Nursing and Midwifery staff. It reminded me of how important it is to recognised and acknowledge the efforts of those around us, especially when they go above and beyond their duties. I am grateful for the opportunity to have attended and participated in UHCW visit (Pre-conference), the celebration event and attending the DAISY conference, and I look forward to applying the knowledge and insights gained to my own work and interactions with others in the field.

A special thanks to everyone who contributed to making the event a huge success. I left the celebration event/conference feeling energized and inspired to continue my own journey towards value and care for all staff, recognition, reward, Research and innovation, highest quality patient centred care and excellence in healthcare.

Rachel Reece

“It was quite daunting to be asked to speak in front of the founders of the DAISY award but it really was a privilege to meet them, they are truly an inspirational couple. To set up the DAISY awards in recognition of the nursing care their son received so soon after losing him and to continue to celebrate nurses worldwide shows what amazing people they are. The role of the nurse can be a challenging one but also hugely rewarding: for the skill and compassion that nurses demonstrate every day to be rewarded and recognised is really special.

During the visit I spoke about my role as a Professional Nurse Advocate. For me the role of Professional Nurse Advocates is essential to provide much needed support to nurses. Everyday nurses support patients during difficult times and experience traumatic events which aren’t forgotten easily. The role of the Professional Nurse Advocate and the provision of restorative clinical supervision provides a space to explore the effects of our work, to talk about a worry or concern, to empower nurses to find their own solutions, develop resilience and in turn recognise our value.”

Jane Holden

I felt very privileged and proud to be invited to speak about our orthopaedic Shared Decision-Making Council. Representing my ward at the UHCW visit DAISY Day pre-conference event, was a real opportunity for me and has increased my knowledge and confidence, furthermore encouraging me to continue to take up opportunities that comes as being part of my shared decision-making council. Everyone was very welcoming and supportive, ensuring that I was well prepared and put me at ease.

I had the opportunity to speak with many wonderful people that normally I wouldn't have met.

Thank you for inviting me to such a special occasion.

Nacey Abraham

It was a wonderful experience to be a part of the Task and Finish group, meeting once a week over a month to arrange for the great event. It was only after joining the group got a greater insight into the significance of the event!! It was an overwhelming experience after joining the group and realising that we were representing the country for such a big event. Being a part of the meet and greet and purely on mere chance landed up meeting and greeting Mark and Bonnie Barnes, the very founders of the DAISY Foundation, and Deb Zimmermann, the CEO herself. It was once in a lifetime opportunity which will be cherished forever. I was also very privileged and honoured to be given an opportunity to talk about my journey of international nursing vocation to an international audience which comprised of the Founders and CEO of Daisy Foundation, Maureen Lal and Christine Pabico Directors of the Magnet and Pathway to Excellence® programmes, Cindy Lefton, Research sister for Daisy Foundation and guests from different countries.





In June we launched our nursing, midwifery, and allied health professions “Excellence every day” showcase, which celebrates the achievements of our teams and recognises how these contribute to improved outcomes and positive experiences for our staff, our patients, and their families. In other words, we celebrate excellence in the care we deliver every day!

We are focusing on one Excellence standard each month. Our focus for June was “Excellence every day in leadership.” Good leaders promote positive workplaces by supporting their staff and teams to flourish. They are accessible, visible, compassionate, and inclusive. They facilitate shared decision-making within their teams and develop aspiring future leaders.

Thank you to all who shared great examples of what leadership means to you, what you are doing in your areas to demonstrate leadership, and how this translates to high-quality patient and family centred care. Here are our leadership highlights of the month:

  • Leaders have an important role to play in supporting our staff and teams with their well-being, encouraging their professional development, and ensuring they have a sense of belonging. Good leadership includes demonstrating Trust values such as compassion.

Paula Seery, Associate Director of Nursing for Workforce

  • Staff engagement is vital! We engage our teams through visible leadership and meaningful use of huddle boards, focus boards, and ambassadors. We engage teams and listen to feedback.
    Adrian Cabaluna and Liz Dean, Modern Matrons, Emergency Medicine


  • Inclusive leaders are individuals that look for and consider different perspectives which assist in shared decision-making. I want to achieve a change. Being involved in equality, diversity, and inclusion work has opened my horizon to different perspectives. I adopted this learning and developed this style of leadership. I now feel that I am an inclusive leader. Inclusion and psychological safety for all are important; it allows for individuals to be themselves and seek different perspectives.  
    Seetal Mistry, Physiotherapist


  • The World Class Accreditation framework focuses on engaging and empowering staff and leaders to improve standards of care and improve the patient/staff experience on wards and departments. The framework supports Ward and Department Managers in creating an environment where diverse perspectives from all members of the nursing/midwifery team can influence quality improvements. Developing a culture of inclusivity and team engagement are key components to driving continuous improvements.

Mairaide Varney, Lead Nurse for Quality and Patient Safety

  • Everyone can be a leader. Be empowered to take the initiative, to identify and take forward ideas. Consider how you bring colleagues into your ideas - Make it visual and keep track of it.

Emma Fish, Associate Director of Nursing, Quality, and Patient Safety

  • Inclusive leadership is a style of leadership where leaders are aware of their own biases and preferences, actively seek out and consider different views and perspectives to inform better decision-making, and inspire diverse people to work together towards a shared vision. 
    Nina Jaspal, KPO Specialist


  • Good leaders are approachable, have open-door policies, and demonstrate openness and honesty so their staff feel involved and understand what is going on.

Claire Lloyd, Lead Nurse for Recruitment

DAISY Leader award: Mary Jane Oca, Glaucoma Specialist Nurse Practitioner

I’ve been a nurse for over 30 years. Being recognised and winning a prestigious award as the first DAISY Leader is such an exciting and unbelievable achievement.

There is no perfect leader nor a perfect management style. However, my years of experience have taught me to find my own ingredients to be a good leader: Good communication, respect, compassion, and empowerment. I listen and talk with my team, respect and value their ideas and opinions, and I help them grow and develop to reach their full potential. To maintain high standards of quality patient care, I encourage colleagues to access training and I mentor them until they feel comfortable and confident with their roles within the working environment. I work alongside my team, show good work ethic, and role model. As their manager, I am so proud when my staff are praised and nominated various awards, for their compassion and dedication for the work they do for our patients and families. For example, one of our technicians was featured in a patient’s story for being professional, caring and keeping patient at ease during his hospital journey.

I am glad there are awards that honour acts of kindness and compassionate care provided by the nurses for patients and their family members, and those that recognise nurse leaders for the extraordinary work they do to support their staff to maintain delivery of world-class standards of care. I am thankful for the opportunity to be recognised. I am proud to receive a DAISY Leader award.

Ward 23 Gynaecology: Leadership at all levels supporting achievement
of Silver for ward accreditation

Kathryn Halliwell, Ward manager of Ward 23 gynaecology


On Ward 23 Gynaecology, we are very proud of how our leadership at all levels have supported exciting achievements.

We value strong communication skills and strategic thinking to achieve our goals of delivering high-quality patient- and family-centred care. We have implemented safety huddles and focus boards which align with our UHCW improvement methodology and produced a competency booklet for Gynaecology-specific skills to ensure we achieve and maintain high standards of care. We have also introduced a Gynaecology dashboard which allows us to monitor admissions, discharges, and clinics. Information from the dashboard supports and drives the work of our teams.

We are very proud of our staff and team for the care they deliver. One of the ways this has been recognised has been through award nominations. Multiple staff members on ward 23 have been recognised with DAISY Awards and nominations from patients, reflecting delivery of compassionate care. Individual staff members and the entire team have received World Class Colleague nominations and OSCA nominations.

Our strong leadership has supported our achievement of the Silver standard for ward accreditation. Ward 23 Gynaecology started their ward accreditation journey at level white. To improve learning and staff members’ understanding of the framework we commenced work and targeted education. We created a folder for ward accreditation and allocated each staff member a different standard to teach other staff members. The evidence of these teaching sessions was maintained within the ward accreditation folder for staff to refer back to and use as a learning resource. We created a visible information board which displayed education and teaching for all to see, maintained by the Gynaecology Advanced Clinical Practitioner. We took feedback on areas for improvement and completed audits regularly to ensure we were on track. We completed Zoom meetings and competitions so all staff members understood the information required to achieve standards.

Managers led daily huddles regarding ward accreditation, and direct care staff were engaged in the work and encouraged to drive improvement. We are proud of how strong leadership at all levels in ward 23 Gynaecology has supported these successes. We are continuing with our hard work and now aim for Gold.

Stay tuned next month for our focus on well-being!



The Paediatric Unit provides a warm and welcoming environment supporting child-centred care.

We are seeking Registered Adult Nurses employed at UHCW to work with us/be redeployed/seconded to us for a 4, 6, or 8 week period during the summer as an opportunity to expand nursing experience, clinical skills, and valuable knowledge about what it is like to work within a Paediatric area.

As a Band 5/6 Registered Nurse you will be supported by a strong and experienced team that adopts a team-based approach in everything we deliver.

You will be always supported whilst on shift by a Registered Children’s Nurse and there will be opportunities for you to expand and develop skills and learn new competencies through a comprehensive orientation package.

Your development, familiarisation, and onboarding with us will be supported by the Paediatric Practice Education team and this will approximately be for 1.5 days initially followed by Supernumerary Clinical shifts prior to being included the skill mix numbers for the area to ensure you feel comfortable and fully supported at every stage of your induction to the area.

We appreciate that your off duty will have already been completed for this period and as such we will honour your shifts as previously agreed by your current line manager for the length of your temporary redeployment/secondment period.

If you would like more information regarding this opportunity, please contact Modern Matrons Gavin Smyth / Leah Pritchard for and informal discussion or our Paediatric Workforce Lead Kerri Welsh



On 5th July 2023, we celebrated the 75th anniversary of the NHS. When the NHS was founded in 1948, it was the first health system to be available to all and free at the point of delivery. Over the decades the NHS has evolved and adapted to meet the ever-changing needs of each generation. The NHS delivered the world’s first liver, heart and lung transplant and pioneered the world’s first rapid whole genome sequencing service for unwell infants and children.

We are proud that the world’s first accredited COVID-19 vaccine was administered at UHCW, followed by the large-scale NHS COVID-19 vaccination programme rollout. The NHS has focused on integrating health and care, working to address inequalities, and planning services to meet the needs of communities and populations.

As part of the NHS we will continue transforming and innovating to meet the needs of future generations. This innovation is made possible thanks to our committed staff, volunteers, and partners – those who do and drive the work.

We also celebrated the 75th anniversary of the Windrush Generation arriving in Britain and the support they have provided to the NHS. The HMT Empire Windrush arrived in the UK on 22 June 1948 with 492 passengers from the Caribbean, many of whom took up roles in the NHS. Today, our ethnic minority colleagues make up almost a quarter of the NHS workforce, with over 200 nationalities represented.

As we mark 75 years of the NHS, we celebrate how we are all connected to the NHS and how it has touched our lives. We celebrate the hard work and commitment of our staff, celebrate success and innovation, and recognise our important contributions to the NHS.





The annual Learning Disability awareness week took place on 19th to 23rd June 2023.

Each year on Learning disability awareness week there is a different theme, this year’s theme was busting myths about living life with a learning disability.

Coventry and Warwickshire Partnership Trust Acute Liaison team along with support from the Safeguarding team at UHCW devised a plan to support the awareness of Learning Disability within the hospital. The aim of this was to promote discussions with staff about myths and common misconceptions in relation to those people who have a learning disability and engage staff in discussions around reasonable adjustments and what these could be.

Ward and department visits were made so that staff could have discussions around what is a learning disability and what is needed to be in place to support people with a learning disability when they are in hospital.

Time was spent at the Innovation Hub to capture staff as they walked into work as well as time in the Clinical Science Building and a brief talk was given at the Grand Round including a representation from VoiceAbility concentrating on the Mental Capacity Act and Independent Mental Health Assessment role within the hospital setting.

The Learning Disability week provided a chance for the Acute Liaison team with the support of the Safeguarding team to showcase what is currently on offer within UHCW, and the information staff need to be aware of so that when they next care someone with a learning disability they know what to think about/put in place and who to contact.

The hospital passport, dependency rating scale and the LD quick action guide were all displayed for staff to see and familiarise themselves with along with information on reasonable adjustments, mental capacity, best interest and some hard-hitting facts and figures around the health inequalities people with a learning disability face.



UHCW NHS Trust is one of the country’s largest teaching hospitals and are committed to developing the next generation of healthcare professionals.

We want to encourage everyone at UHCW to be involved in research and in a way that makes sense for them and contribute directly to improving patient outcomes.

The Research Council (Research Shared Decision Making Council) have created a brief survey and your response would be very helpful.

The purpose of the survey is to find out just how aware staff/volunteers are of research within the trust.

We hope to use this information to create solutions that addresses exactly what staff/volunteer need to promote research visibility within the trust.

Please would you kindly complete this Survey link, and share to as many staff/volunteers within the trust.

Many thanks in advance for supporting Research and Development here in UHCW NHS Trust



Are you a healthcare professional working in an NHS setting in the West Midlands (excluding doctors and dentists) interested in a clinical academic career?

Are you a healthcare professional from an ethnic minority? (Or other protected characteristics)


Are you from a healthcare profession underrepresented in research? (Nurses, Midwives or smaller AHP professions)


Do you work in an underrepresented setting in research?

To apply you must hold registration with one of the following Regulatory Bodies and work in an NHS setting in the West Midlands: Click here

Would you like to increase your research knowledge and skills?

We are pleased to announce a brand new Clinical Research Network (CRN) West Midlands FUNDED Clinical Academic Mentorship and Leadership Programme

More details on eligibility can be found in the attached poster and information sheet.

Closing date for applications is Midday 20th July

The application form can be found here:

Clinical Research Network West Midlands Clinical Academic Mentorship & Leadership Programme – Application Form (

For any questions or to discuss further please contact



Research doesn’t just happen - people make it happen, including research participants, patients, professionals, volunteers, and regulatory bodies all collectively working together.

Red4Research Day aims to get as many people as possible wearing red to demonstrate their support and appreciation for all those participating, undertaking and supporting research. It is an opportunity to showcase and celebrate the phenomenal work, learning legacy and innovative treatments, systems and techniques that have arisen from Research & Development (R&D).

On 16th June, Red4Research took over UHCW RandD Twitter, enabling R&D staff to say ‘thank you’ to everyone involved in research – here are just a few of the photos. UHCW were also named as one of the organisations supporting Red4Research on the national R&D Forum website -



Our DAISY Award honour roll is shining brighter than ever following the addition of two new honourees; Yossi Sahin, Radiology Advanced Nurse Practitioner, and Ashleigh King, Registered Nurse.

The awards, funded by UHCW Charity - University Hospitals Coventry and Warwickshire Charity, celebrate the skilful and compassionate care our nurses and midwives provide on a daily basis.

The partner of a Cancer patient nominated Yossi, for the dignified and compassionate nature of her care.

Yossi's nomination read: "Yossi was fantastic, she immediately put my wife at ease and took the time to understand the full picture and made sure the operation happened as planned.

"Yossi and the team in Interventional Radiology were so professional, empathetic and dignified and delivered with a real sense of caring, exactly what you hope for as a patient. 

"We have had a long battle with cancer and the stress of dealing with it robs you of time, enjoyment and normality.

"We got through it in the end and Yossi being the calm in the storm was what made the difference."

Ashleigh's nomination was written by a patient that she had cared for in the Day Surgery Unit at the Hospital of St Cross.

"Ashleigh was so welcoming, patient, friendly and kept me informed of procedure throughout my treatment.

"She has a very friendly and kind disposition - making it easy to relax. Nothing is too much trouble for her, and she does her work cheerfully."

Congratulations to you all!