Sign Up To Safety Campaign

In January 2015 the Trust joined the national Sign up to Safety initiative and made five safety pledges. We pledged to:

Put safety first

Commit to reduce avoidable harm by half and make public our goals and plans for achieving this.

Work towards our vision of delivering world class levels of patient safety.

Relaunch the Sepsis 6 campaign, which is designed to improve the reliability of sepsis care for patients. Our aim is to raise awareness of this common, but often unrecognised condition and thereby improve the care of those affected.

Develop and enhance technological solutions for patient safety. This includes using computerised monitoring systems for patient observations and alerts to help staff with monitoring and identifying patients at risk.

Ensure safe staffing by having the right staff in the right place to deliver high quality care.

Continually learn

Learn from our patient feedback system, 'Impressions' and the Friends & Family Test (FFT), what it is that our patients and their families expect of us and work with them to ensure these services meet their needs.
Make our organisation more resilient to risks, by acting on the feedback from patients and staff and by constantly measuring and monitoring how safe our services are.

Publish information relating to patient feedback and complaints.

Continue to implement our Getting Emergency Care Right campaign to ensure patients get the right care at the right time in the right location.
Undertake research into new ways of working to improve safety, such as the innovative audio surgical checklist project.

Be honest

Be transparent with people about our progress to tackle patient safety issues.

Provide training for our staff to help them communicate honestly and sensitively with patients and families when things go wrong, and ensure openness and transparency are the norm.


Take a leading role in supporting local collaborative learning in Coventry and the surrounding area, so that improvements are made across all of the local services that patients use.

Work with our national and international partners to continually improve quality and safety.


Conduct regular Executive Safety Walkrounds, enabling staff and patients to discuss safety concerns directly with our Board members.

Provide training and expertise in Human Factors to help our staff understand why things can go wrong and how to put them right.

Celebrate the dedication, compassion and commitment to improvement of our staff by recognising and rewarding their achievements and innovations at our annual Outstanding Service and Care Award (OSCAs) ceremony.