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Cancer Information and Support Centre

Managed by healthcare professionals that specialise in cancer, the Cancer Information and Support Centre is available to anyone impacted by cancer including those diagnosed, their family, friends and carers or people that want to learn more about the symptoms.

Working in partnership with Macmillan Cancer Support, we enable people to lead a good quality of life following a cancer diagnosis.

Julie Bliss is the Cancer Information Manager, who is a registered nurse and has over 30 years of cancer experience. Hazel Brown is a Cancer Care Assistant and has more than 35 years’ of Cancer experience and Ash Patini is a hospital volunteer and has worked in the centre for more than four years and is very passionate about supporting patients and families affected by Cancer.

We understand you may feel anxious or find it difficult to come and speak to us. Please be assured that our team is friendly and approachable and we’re here to help you and your loved ones. Simply turn up and a member of our team will be happy to help you.

We provide a safe, comfortable and confidential space for you to get support and useful information about different types of cancer and the resources and support groups available to you.

We can signpost you to services that will meet your needs such as counselling, refer you to other professionals or voluntary organisations and we can provide emotional support and information to anyone affected by cancer including relatives, carers and friends of patients.

We offer a drop-in service, Monday to Friday from 8am and 4pm excluding bank holidays and you don’t need to book an appointment to visit. Your GP or CNS may also refer you to us. If you wish to speak to us out of these days and hours, please leave a telephone message on 02476 966052 and we will call you back the next working days.

The centre is located in the main entrance of University Hospital, Coventry, next to reception.

If you’re unable to visit, you can contact us by phoning 02476 96 6052 or by emailing UHCWcancerinformationcentre@uhcw.nhs.uk. If it’s easier we can also arrange to video call you via Microsoft Teams, just simply let us know when contacting our team.

If you are contacting us out of hours, please leave a telephone message and we will call you back on the next working day.

When you are diagnosed with cancer it can be difficult to understand where to turn for practical help and support.

Whilst your CNS (Clinical Nurse Specialist) will be your main point of contact, the Cancer Information Centre is another form of support for you along with our monthly health and wellbeing events.

People newly diagnosed with cancer and their relatives or carers are invited to attend one of our monthly online health and wellbeing events for advice on:

  • Nutrition
  • Dealing with fatigue
  • Physical activity
  • Emotional wellbeing
  • Information about treatments including chemotherapy, immunotherapy and radiotherapy
  • Financial advice and information about benefit schemes available to you

The events are held virtually on Microsoft teams so can be accessed on a smart phone, ipad or laptop and you will only need to attend one session which will last for one hour and 30 minutes

The next event will take place on Thursday 25th May from 10:15am-11:30am.

For more information and to register a place, please email: UHCWcancerinformationcentre@uhcw.nhs.uk or call 02476 966052.

We will be offering you personalised care and support planning to help you to take an active part in the way your care is planned and delivered, concentrating on the things that matter most to you. You will be offered an holistic needs assessment (HNA) to complete. Either a paper version or the opportunity to fill one out via a smart device/phone.

What is an HNA?

An HNA (Holistic Needs Assessment) is a simple questionnaire that is to be completed by you. It allows you to highlight the most important issues that are affecting you at this time. This can help your CNS develop a personalised care and support plan with you and enable them to focus on what your main concerns are.

If you haven’t been offered an HNA, please ask your nurse about this

Please click on link below to view an example of a HNA:

http://be.macmillan.org.uk/Downloads/ResourcesForHSCPs/MAC13689ConcernsChecklist17AWweb.pdf

Click here to find out more about our Health and Wellbeing events for people that have been diagnosed with Cancer.

Click here to find out information about our HOPE support course that focuses on helping you to overcome problems related to Cancer effectively.

For more details about the Oncology service at UHCW, click here.

Please visit the Did We Get it Right? Page.

Visit the Macmillan Testicular Cancer Information page for advice on how to check yourself regularly.

 

 


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