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What is happening in Coventry?
In Coventry, the organisations that deliver health, care and support services have come together to deliver more joined up preventative care at a neighbourhood level. By sharing resources and information, the teams can work together more collaboratively to simplify and streamline access to services.
This will make sure that citizens across Coventry get the care they need when they need it and by the right person.
This approach is being called neighbourhood health.
What is Coventry Neighbourhood Health?
The Community Integrator programme began in 2024, with the transfer of physical health community services for adults in Coventry from the Coventry and Warwickshire Partnership NHS Trust (CWPT) to University Hospitals Coventry and Warwickshire (UHCW) NHS Trust.
Neighbourhood health is in the government’s 10-year plan (published in July 2025) and seeks to shift more care into the community from hospitals and create integrated neighbourhood teams to:
We are working together to create healthier neighbourhoods.
What is integrated care?
Instead of services being fragmented, integrated care brings together different professionals (like GPs, district nursing, therapy colleagues, mental health workers), organisations (like the NHS, local councils, and the voluntary sector), and levels of care (such as physical and mental health) to work together efficiently.
Integrated care is the coordination of health and social care services to provide seamless, person-centred support that meets an individual's needs.
It’s about organising services in a joined-up way to help citizens to access the right service for them.
Why are you doing this?
To help us deliver seamless, person-centred care that meets an individual’s need, our starting point was to understand what
matters to the people we serve when they need to access care and support.
Working with all partners we took a detailed look at information and data that is already collected about how people live in Coventry, to create a single picture of the health and care needs of our population.
This approach is known as population health management (PHM). It not only looks at the health of an individual but also factors that we know influence a person’s health and wellbeing, such as education, income, housing, and the built environment. These are known as the wider determinants of health.
The diagnostic phase, as we called it, showed us that the way we support people who require support from community services, primary care, mental health or adult social care in Coventry needed to fundamentally change.
It also told us that in Coventry, people with complex, and often more the one health condition are frequent users of hospital and GP services. It concluded that services don’t always meet the needs of individuals requiring our services.
Who will this approach help?
Our vision is that neighbourhood health will help everyone. We are beginning this new way of working in one part of Coventry.
In December 2025, an Integrated Neighbourhood Team (INT) will be rolled out in the west of the city, stretching from Spon End to Eastern Green. The INT will begin working with people with the greatest needs in that area, often people who regularly use GP and hospital services and have complicated and complex health needs.
What is an Integrated Neighbourhood Team?
An INT is a group of people who come together to serve the needs of a particular geographical population. They would be drawn ideally from all parts of the NHS (mental health, primary care, community services), as well as from adult social care and the voluntary sector, alongside members of the community. They all work in a particular place.
Teams will have access to data/insights to understand what matters to people in the communities they live in to provide personalised and proactive care that fits with their lifestyles.
We aim to set up neighbourhood health teams in six areas in Coventry as places where these multidisciplinary teams will operate.
What’s new about this approach?
Multi-disciplinary teams and care and support closer to home aren’t particularly new. Neighbourhood health is a key part of the government’s 10-year plan, and places new emphasis on preventative care, early intervention and reducing the demand on public services.
It involves the use and sharing of data and insights to respond to the specific needs of a population and forging stronger partnerships with the voluntary sector that value local knowledge and relationships.
Who is involved in this work?
All the agencies responsible for delivering health, care and support services in Coventry, including hospitals, GPs and primary care, mental health services, the voluntary sector and the local authority.
What does it mean for me?
How long might it take?
We expect that INTs for the whole of Coventry will be in place by June 2027, but there will be progress before then.
How will we know it’s working?
This work forms part of the Coventry Care Collaborative bringing together partners from across the city to work together to meet the needs of our population and promote health and wellbeing.
It will oversee the implementation of the programme so that it is delivering on its vision to improve the health of our local people and communities and use public resources efficiently.
Coventry has also been selected to be part of the national implementation programme, meaning that it will be one of the first areas setting up INTs and leading the way to identify what is working most effectively.
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