We are beginning to restart some services and want to reassure you that our hospitals are safe environments. We are working hard to protect patients and staff.
We are making changes to reduce the risk of spreading the virus, and you may notice that things look or run a little differently than before.
Before attending the hospital, you will be asked if you or anyone in your household has had any symptoms relating to COVID-19.
In particular, the questions will include:
• Are you or is anybody in your household currently experiencing:
- A high temperature
- A new, continuous cough
- Loss of taste or smell
• Have you had contact with a confirmed or suspected case of COVID-19?
Please be aware that you will be asked these questions when you arrive and throughout your stay. We will also take your temperature regularly, and you will be screened (swabs taken) on admission as routine.
Patients having planned surgical procedures will be notified of requirements for pre-screening, leading up to admission.
If your hospital stay is longer than seven days, we will screen you again and at any time, should you have symptoms, as above.
Social distancing measures are steps you can take to reduce social interaction between people. This helps to reduce the transmission of diseases and COVID-19.
Social distancing practices have been introduced across the UHCW site and we have signs to help you follow these. Measures include spaced out chairs in clinics, Perspex screens in Outpatient areas, visual markings on floors and extra signs in busy areas including main entrances, corridors and lifts.
UHCW has created separate zone areas for patients depending on their swab results and clinical needs. This is to ensure the safety of all patients. Screening tests and welfare checks will help UHCW staff to maintain separate zones and ensure the needs of patients are met.
During your stay you will notice UHCW staff wearing PPE whilst caring for you. The PPE may include masks, gloves and aprons and this is to protect everyone.
Please be advised that you are required to wear a mask / face covering at all times when in the hospital building(s), except when you are in a hospital bed. This applies to patients, (all) visitors and staff.
We also ask you not to wear gloves when coming into the hospital. The best way to stop germs from spreading is to clean your hands regularly and thoroughly. Alcohol gel is placed within dispensers on hospital entry and on ward and department entrance points.
If you would like to dispose of your mask as you leave, please use any bin that has an orange bin bag in it. Additional bins have been placed by entrances and exits and by the restaurant in the main atrium.
Hand hygiene facilities are available for use by staff, patients and visitors throughout our site and we encourage everyone to use the alcohol hand rub dispensers and soap and water as required.
We also offer hand wipes to patients before touching food items. Please ask for wipes if you feel you need them. For more information on what to expect when attending UHCW, read our patient information leaflet here.
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IMPORTANT INFORMATION ON BLOOD TESTING DUE TO COVID-19
If you are experiencing symptoms associated with COVID-19, e.g. fever, loss of taste or continuous new cough, please DO NOT attend for a blood test.
Click on the map for information about phlebotomy clinics in Coventry. You can book an appointment online at the locations in red.
Please book an appointment before attending for a blood test. Click on the ‘Book Online’ button above. Booking an appointment helps patients, their carers and family members to plan their hospital visit better, helping to reduce clinic waiting times and enabling patients to be seen much more quickly.
Location: Outpatients Department, on the ground floor. Opening hours: 8am-4.45pm, Monday to Friday (excluding bank holidays).
Children under 16 years old will need to book online here.
Please book an appointment before attending for a blood test, click on the ‘Book Online’ button above. Patients from Rugby and the surrounding areas are able to access the Friends Blood Taking Unit at the Hospital of St Cross.
Referrals for blood tests can be from GP's, practice nurses or from hospital consultants. Patients are also able to leave other samples, such as urine, which have been collected at home, at the hospital's Pathology Reception.
Location: Near Brookfield House, just off North Road - map here. Opening hours: The blood taking clinic sessions for adults and children are listed below:
Monday -Friday 7am-4:45pm Appointment only
Wednesday Evening 5pm-7pm Suspended due to COVID
Saturday Morning 7am-10pm Suspended due to COVID
April 2020 NEW - This Clinic is now by appointment. Please book an appointment before attending for a blood test. Click on the ‘Book Online’ button above.
Address: Stoney Stanton Road, Coventry CV1 4FS Location: Access is via the main doors, the Phlebotomy team are in Area A. Opening hours: Monday to Friday (excluding bank holidays). 8am–4.45pm
Glucose Tolerance Test (GTT)
Specialist Tests - There are a small number of specialist tests where blood needs to be taken on a hospital site as the sample must be transferred to the laboratory rapidly for the test to be undertaken. Click here for a list of these specialist tests and to find out more.