A carer is anyone who cares for a friend or relative who, due to illness, disability, a mental health problem or an addiction, wouldn’t be able to manage everyday life without your help. The help can be either short term or long term. Carers will be of all ages and situations.
Are you a carer? If you are not sure, please contact our Carers Trust Wellbeing Advisers at UHCW@carerstrusthofe.org.uk
This webpage contains useful information and links for patients, carers and families supporting someone living in Coventry and Warwickshire.
It is important that the patient’s wishes and privacy are respected at all times. As a carer you should be involved in decisions and actions regarding the person you care for. When extra help is needed, professional carers such as hospital staff and nurses may be called in to support.
To find out more about our free and confidential service at UHCW, email UHCW@carerstrusthofe.co.uk, visit www.carerstrusthofe.org.uk or call 02476 632972.
At UHCW, we identify patients using a Carers ID Card.
Detailed on the ID card above is the support UHCW offer you as a carer. This includes a free meal voucher, a bed to support you to stay overnight, sensory equipment and open visiting times. A Carers Welcome Pack is available for you to pick up or view online. Physical copies can be accessed on request from Wards, departments or Main Reception.
To request a UHCW Carers ID card, please speak with the Hospital Liaison Wellbeing Adviser from Carers Trust or a member of the Ward or department team. Alternatively, please contact the Main Reception team at UHCW.
There are Carers Trust Wellbeing Advisers that work with the Trust to support unpaid carers. You can attend drop-in sessions on Tuesday afternoons or Thursday mornings in the PALS office located in main reception at University Hospital. Email UHCW@carerstrusthofe.org.uk should you require information or would like to refer a carer for support.
Libby Holder, Hospital Liaison Wellbeing Adviser
My name's Libby, I am the Hospital Liaison Wellbeing Adviser working for the Carers Trust Heart of England Coventry wellbeing team. Carers Trust’s vision is that unpaid carers are heard and valued, with access to support, advice, and resources to enable them to live fulfilled lives. I am excited to begin improving the support for unpaid carers with the University Hospitals Coventry and Warwickshire and hope to make a difference to patient experience.
Sarah Keegan, Hospital Liaison Wellbeing Adviser
My Name is Sarah, I am new to the role of Hospital Wellbeing Liaison Adviser for the Carers Trust Heart of England. My role it to join Libby, to support unpaid carers to feel recognised, respected and supported ensuring no one has to care alone. I am excited to be involved in the aim to improving life for unpaid carers and would love to hear from you to see what support we can offer.
Carers Trust Heart of England support unpaid carers in Coventry. You can find out more about their services here. This service is a carer support service as well as a replacement care service.
Unpaid family carers who live in Warwickshire can visit Caring Together Warwickshire's website here.
Please note the service that you should seek support from will be based on the location in which your cared for lives.
Carers Trust Video (alternative languages) to be inserted here.
Carers Response Emergency Support Service (CRESS) offer free emergency and planned cover to help support carers in the Coventry and Warwickshire area to ensure their health and wellbeing needs are met. You can find their contact details here.
Bridgit Care is an app that can help you access information and support. You are able to build your own plan, connect with local support and make a quick referral to local services. The information on this app can be translated into multiple different languages to make it easy for everybody to understand. You can learn more about Bridgit and access it here.
Carers can be any age. Young carers may require different support than adult carers. There are teams based in both Coventry and Warwickshire to support Young Carers. Please note the service you should seek support from will be based on the location in which your cared for lives.
You can learn more about the Coventry team here.
You can learn more about the Warwickshire team here.
Bridgit App and Social Media
Bridgit Care is a super cool app that can help you access information and support. You are able to build your own plan, connect with local support and make a quick referral to local services. You can even join a Whatsapp Chat to speak with other young carers just like you! The information on this app can be translated into multiple different languages to make it easy for everybody to understand. You can learn more about Bridgit and access it here.
Another way of accessing information is through the Young Carers social media. You can stay up to date with information, events and much more over on their:
Instagram: @youngcarerscoventry
Facebook: Coventry Young Carers Services
Coventry City Council has a variety of resources available for support. These can be accessed here.
Events for carers in Coventry can be accessed here.
You can find a directory of services for Adult Social Care here.
You can download the Carers Trust Coventry welcome pack here.
Warwickshire City Council has a variety of resources available for support. These can be accessed here.
Events for Carers in Warwickshire can be accessed here.
Information coming soon
At UHCW, carers of patients that are receiving palliative or end of life care will have access to an overnight bed to stay in the hospital.
Please click to download information about leaving hospital at the end of life in English, Polish, Punjabi or Romanian.
Information about community palliative care is available here.
Follow this link to find out more about the palliative care team at UHCW.
Myton Hospices offer support in a variety of ways to patients and carers. You can learn about their wellbeing service, telephone support line, respite beds and listening ear carers on Myton Hospice’s Coventry website.
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